Shipping policy
Shipping Policy
Thank you for choosing vanomax. We are committed to delivering your order as quickly and reliably as possible.
To keep things simple for our customers, we offer Free Standard Shipping on all orders within the United States. No minimum purchase is required.
1. Shipping Destinations
Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.
2. Shipping Cost
Free Standard Shipping: FREE for all orders, with no minimum purchase.
3. Order Processing & Transit Time
Our goal is to get your order to your doorstep as fast as possible. Please note the following timeframes:
- Order Cut-off Time: 5:00 PM (EST – Eastern Standard Time)
- Order Handling Time: 2–3 business days (Monday–Friday)
- Transit Time: 5–8 business days (Monday–Friday)
- Total Estimated Delivery Time: 7–11 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
You can also track your order through our website at any time. Please allow 24–48 hours for tracking information to update after shipment.
5. Shipping Method
All orders ship from our United States facility via our standard shipping partners, including USPS, UPS, or FedEx, selected based on your delivery location and the size of the package.
6. Address Changes & Cancellations
If you need to change your shipping address or cancel your order, please contact us at support@vanomax.com within 12 hours of placing your order, as set out in our Refund & Return Policy.
Once an order has entered the processing or shipping stage, we cannot modify the shipping address or cancel the order.
7. Damaged or Lost Packages
If you receive a damaged item or if your package is lost in transit, please contact us immediately at support@vanomax.com.
We will work with the carrier to resolve the issue and ensure you receive your items or a full refund, in accordance with our Refund & Return Policy.
Related Policies
- Refund & Return Policy
- Track Your Order
- Privacy Policy
- Terms of Service
- Contact Us
Contact Information
If you have any questions regarding our Shipping Policy, please reach out to us:
Business Name: vanomax
Address: 1933 W Front St, Selma, CA 93662, United States
Email: support@vanomax.com
Phone: +1 (559) 896-0597
Live Chat: Available on the vanomax.com during business hours
Business Hours: Mon–Fri, 9:00 AM – 5:00 PM (Eastern Time)